There has been a lot of speculation recently around the use of AI in insurance and how this signals the death knell for Underwriters.
Having mopped up the coffee that I spat out and checked my life insurance provisions, this got me to thinking. Sur...
Read more 
Efficient or effective?
The ineffable question of the “effs”. What should a business aim for – and more specifically, for us, the underwriting function in an insurance business – efficient operations or effective decision making?...
Read more 
The boiling frog
We have all heard of the boiling frog syndrome which says: if a frog is put in boiling water, it will jump out to protect itself. However, if you place a frog in cold water and slowly turn up the heat, it won’t notice the subtle increase in tempera...
Read more 
Playing the game
Smith’s grocery store announces in the local press and its main storefront “We Will Beat Any Price In Town”. Great for consumers? Surely so, for this will always ensure the lowest prices in one convenient location.
Actually, no.
Smith’s b...
Read more 
An inspector calls
In various parts of our lives, we are examined and tested to grade our ability and knowledge, be that driving tests, ‘A’ levels, or piano exams.
And so it is with the insurance industry. Boards and regulators are increasingly pushing fo...
Read more 
Stick to Your Knitting
Managing General Agents (MGAs) provide insurers a broad opportunity for profitable growth. Operating in niche sectors with lean efficient models and providing customers with products that they often find hard to come by in the mainstream. All of th...
Read more